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Toshiba CIXCTX - Serial connection

These instructions help you configure your Toshiba CIX/CTX phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Plus application:

Toshiba CIX-CTX.TDS
Toshiba CIX-CTX.TDT

Contents​

Configuring the SMDR output​

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

When configuring your Toshiba CIX/CTX phone system to output its SMDR data via a serial connection, you need to directly connect a serial cable from the phone system to the PC running NetPBX.

For more information about the output and configuration of your SMDR data, contact your system maintainer.

Installing NetPBX​

To collect call logging data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus​

Follow the steps below to configure TIM Plus to connect to your Toshiba CIX/CTX:

  1. Click on the Directory tab.
  2. If you don't have a site set up, press Add and select PBX from the drop-down menu. In the dialogue window, name your site and then select Add.

toshiba_cix_ctx_2

  1. In the Site Properties window, select Toshiba CIX-CTX from the PBX model drop-down list.
  2. In the Connection method field, select No connection required from the drop-down list.
  3. Click on the Save button to apply the settings.